Job Description


CA Global: Insurance has a leading client who is looking to appoint a Chief Operating Officer in a 3 – month, contractual role. The individual be based in Zambia & will be responsible for overseeing & managing the full Operations function of the company.




  • Responsible for designing, improving and implementing the systems the company uses to produce or deliver its products or services.
  • Monitors and resolves issues regarding various aspects of the company’s operations
  • Assures the system-wide implementation of company policies and procedures and finds ways to improve them
  • Plan and execute for the short, medium and long term horizons of key projects and strategic business deliverables/objectives.
  • Reduces cost through optimization of people, processes and technologies
  • Squarely meet and overcome operational challenges
  • Provide strong people leadership for the management and employees
  • Manage day to day operations through effective action oriented approach
  • Ensure compliance to all statutory requirements
  • Oversee budgeting and variance analysis.
  • Ensure optimum account management and commercial support to business.
  • Ensure adherence to standard policies and procedures of the business

Requirements: Qualification and Skill



  • Relevant Bachelors & Post-graduate qualification (MBA would be advantageous)
  • Minimum 5-10 years post qualification commercial experience.
  • 5-10 years’ experience in life insurance environment & Strong Operations Skills.
  • Broad understanding of a business environment, with a particular emphasis on life / health insurance.
  • Applied knowledge of integrated accounting and reporting systems.
  • Africa / Zambia experience is a necessity
How To Apply:

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